Getting Your PIN

For Black Premium Cards: Your PIN will be included with the card document when you receive your card.
For Metal Cards: Your PIN will be sent via email after the card has been activated.

⚠️ Reminders :

Retain the official document as it contains your PIN number. Ensure it is kept safe.
The package includes a sealed paper with your PIN; handle it with care when opening.
Resetting your PIN will incur a bank fee of $20.

For any issues related to your PIN, please contact our customer service team:

Missing PIN Email: If you don't receive your PIN email, first check your spam folder. If it's not there, provide your wallet address to our customer service so we can resend the email.
Forgotten PIN: If you forget your PIN, our customer service team can reset it for you.
Locked Card: If you enter the wrong PIN 3 times, your card will be locked. Contact customer service to unlock your card.

Visit https://t.me/xswipecard for customer service assistance.

Last updated 1 year ago

For Black Premium Cards: Your PIN will be included with the card document when you receive your card.
For Metal Cards: Your PIN will be sent via email after the card has been activated.

⚠️ Reminders :

Retain the official document as it contains your PIN number. Ensure it is kept safe.
The package includes a sealed paper with your PIN; handle it with care when opening.
Resetting your PIN will incur a bank fee of $20.

For any issues related to your PIN, please contact our customer service team:

Missing PIN Email: If you don't receive your PIN email, first check your spam folder. If it's not there, provide your wallet address to our customer service so we can resend the email.
Forgotten PIN: If you forget your PIN, our customer service team can reset it for you.
Locked Card: If you enter the wrong PIN 3 times, your card will be locked. Contact customer service to unlock your card.

Visit https://t.me/xswipecard for customer service assistance.

Last updated 1 year ago